Introduction: Managing macOS Updates with MDM

As the system administrator for your organization, utilize Mobile Device Management ⁠ (MDM) to effectively handle updates for your Mac deployment. macOS Big Sur and later versions Introduce alternative methods for managing updates on the macOS ⁠ operating system., offering more control to administrators while replacing options from earlier macOS versions. ‌

In the past, macOS Catalina and earlier allowed custom configuration of a ⁠ software update server URL to control the updates offered to clients. Moreover, the softwareupdate command was employed ⁠ to disregard particular updates. Nonetheless, macOS Big Sur and subsequent releases supersede these techniques with MDM restrictions that ⁠ provide the option to postpone updates for as long as 90 days. ⁠

Managing Update Delays: ​

To configure delayed software updates for macOS with MDM, The ⁠ Restrictions payload can be utilized to achieve this. With macOS Big Sur and later, you can ⁠ also delay updates for apps like Safari. By default, updates are delayed for 30 days when these options are enabled, Moreover, you ⁠ have the option to stretch this duration up to as long as 90 days. After the delay period is over, The updates will ⁠ be sent to macOS clients without manual intervention. ​

macOS updates with MDM
Image by:https://www.miradore.com/

Installing Updates on Demand:

In situations where updates must be deployed during ⁠ a delay, Employing MDM commands is beneficial. These commands allow you to download and install specific ⁠ updates on demand without altering the delay settings. With macOS Big Sur, new options provide ⁠ even more control over installation actions. ⁠

Using MDM commands, instructing macOS clients to download updates ⁠ inconspicuously is achievable, install previously downloaded updates. You can also provide a default instruction allowing the ⁠ client to react accordingly considering its current state. For updates requiring a restart, there is a command available for ⁠ enforcing a macOS restart without any need for user involvement. Notably, In macOS Monterey, there is now a choice to indicate how ⁠ many prompts a device should display prior to making updates compulsory. ⁠

macOS updates with MDM
Image by:https://support.apple.com

Managing Client Settings: ‍

The Software Update payload gives macOS clients ⁠ more options for managing their systems. These options include controlling whether macOS clients check for and install updates automatically, It ⁠ is possible to enable clients to install pre-release software, and additional features. Furthermore, this payload empowers you to specify client options ⁠ and prohibit end users from editing the preferences. ‌

Troubleshooting Mac Updates: ‌

In spite of meticulous management, there can be situations where ⁠ Mac devices come across problems after an update. If your Mac won’t start or restart after upgrading macOS ⁠ to newer versions, try the following troubleshooting tips: ⁠

Inspect whether the issue lies with the ⁠ power cord or power socket. Verify the power outlet’s functionality by inserting ⁠ another electronic gadget into it. Examine the effectiveness of your power cable by ⁠ using it with a working MacBook. ⁠
Activate your Mac by pressing and keeping the power ⁠ button pressed for a period of 10 seconds. As an alternative, attempt holding down fn + ctrl + Command while simultaneously ⁠ pressing the power button to see if your Mac boots up. ​

macOS updates with MDM
Image by:https://www.macworld.com/

If you recently upgraded your Mac’s RAM, attempt to remove the newly ⁠ added RAM module and verify if your Mac starts properly. ‌
Give some thought to performing a reset on ⁠ your Mac’s System Management Controller (SMC). The procedures differ based on whether your Mac ⁠ possesses a detachable or fixed battery. ‌
Should the issue persist, seek assistance from either Apple Support or a ⁠ licensed center for repairing Apple products for any additional aid needed. ‍
Remember, troubleshooting serious hardware issues should be handled ⁠ by professionals to avoid further damage. ‌​

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